
Shift in Consumer Behavior: From Refunds to Insurance Claims
The report discusses the change in consumer behavior towards claims in online shopping, highlighting the shift from refunds to insurance claims in cases of damaged goods.
Latest court orders, judgments, and legal developments from Indian courts — AI-curated and summarized.

The report discusses the change in consumer behavior towards claims in online shopping, highlighting the shift from refunds to insurance claims in cases of damaged goods.
The Reserve Bank of India has announced the redemption price for the Sovereign Gold Bonds (SGB) 2020-21 Series-XI, allowing for premature redemption from August 07, 2026. This decision follows the protocol of the Sovereign Gold Bond Scheme.
The CCPA has issued orders against PhysicsWallah and McAfee, questioning their advertising practices. This article explores the implications of these findings on dark patterns in design interfaces under consumer protection law.
A detailed guide on the SEBI SCORES registration and compliance obligations has been released, focusing on the updated Authentication and Complaint Handling processes for registered intermediaries. This is essential for ensuring adherence to the new standards.
SEBI has extended the deadline for regulated entities to complete digital accessibility audits and remediation to October 31, 2026. This extension aims to enhance digital inclusion across financial services.
The Calcutta High Court has allowed a borrower to file a fresh complaint with the RBI Ombudsman regarding an undervalued truck auction, directing a response within six weeks.
The Andhra Pradesh High Court has ruled that chewing tobacco is not classified as food under the Food Safety and Standards Act (FSS Act), quashing related FIRs.
The RBI has provided information on the premature redemption price for Sovereign Gold Bonds due on July 21, 2026, allowing investors to redeem bonds five years post-issue.
The Directorate General of Health Services has opened a discussion on the use of brand name extensions by pharmaceutical companies, aiming to address a long-standing concern regarding product differentiation and consumer awareness.
The CCPA has instructed Chaayos to refund a restaurant service charge and imposed a penalty of ₹50,000 for infringing upon consumer protection guidelines, reflecting the authority's vigilance in consumer rights enforcement.
The CDSCO's recent notice invites comments on brand name extensions in pharmaceuticals, highlighting an ongoing regulatory concern.
The Reserve Bank of India convened its third annual conference for Internal Ombudsmen to discuss consumer protection and grievance resolution mechanisms in the financial sector.