A guide has been published detailing the authentication process for SEBI intermediaries under the SCORES framework. The new instructions outline complaint handling procedures, timelines for Action Taken Reports, and compliance obligations.
Process of SCORES Registration for SEBI Intermediaries
SEBI has introduced a comprehensive guide aimed at streamlining the registration process for intermediaries under the SCORES (SEBI Complaints Redress System) framework. This guide outlines the necessary steps for authentication, complaint handling procedures, and specific timelines for Action Taken Reports (ATRs) that intermediaries must comply with.
Under the SCORES 2.0 framework, intermediaries are expected to adhere to enhanced compliance obligations, which aim to improve the efficiency and transparency of the complaint redressal process. The detailed guide serves as a valuable resource for intermediaries, ensuring they remain in line with regulatory expectations.
As the landscape of regulatory compliance continues to evolve, practitioners must familiarize themselves with these new guidelines to effectively navigate the evolving requirements of the securities market. Compliance with the outlined procedures will not only ensure adherence to SEBI regulations but also foster trust and accountability in the market.
Citations
- SEBI Circular on SCORES (2026) SEBI Publication

