RBI Directs Third Amendment for Commercial Banks on Customer Protection

Amendments for Commercial Banks

The Reserve Bank of India (RBI) promulgated the 'Reserve Bank of India (Commercial Banks - Responsible Business Conduct) Third Amendment Directions, 2026' on June 24, 2026. This directive targets customer protection specifically related to unauthorized electronic banking transactions.

The directive underlines the necessity for commercial banks to prioritize customer security measures, aligning their operational practices with regulatory expectations for responsible banking conduct.

For legal advisors operating in the banking sector, understanding these amendments is essential for ensuring that commercial banks adhere to compliance standards that promote consumer safety and confidence in the banking system.